You will find helpful pages in the following categories. If you can't find the answer to your question,
please don't hesitate to call us at 1-800-822-9864 or email us at service@discountcontactlenses.com.
How to Read Your Contact Lens Prescription
Many customers aren't used to ordering their contact lenses directly online so
you may not be familiar with the different parameters listed on your contact lens prescription. It is essential that you
both understand and correctly enter these parameters so that you receive the correct contact lenses!
Please review our
How to Read Your Prescription page before ordering or allow us to obtain your prescription
for you (a small fee may apply) to ensure that you get the right lens.
Shipping Information
Our Shipping Information page answers frequently asked
questions about shipping, including rates, estimated delivery times and policies. We also have a separate
International Shipping page for overseas customers.
How to Place an Order
We have a detailed outline of the order process in our
How to Order. We also have a special
Printable Order Form if you would like to fax or
mail your order. Finally, we have a Prescription Help page
to help you enter your prescription correctly. If you are concerned about ordering from us
for the first time, read our satisfaction guarantee!
Order Tracking Information
Customers who have placed an order can track their order
progress online using our Online Order Tracking page. You
will need to remember the email address used when you placed the order and the zip code
used as the billing address for the order to view tracking information. Quick tracking links
are also included in most customer service email messages that you will receive.
Questions about Contact Lenses
If you have general questions about contact lens types, care
and other general information, chances are we've answered your question in our Contact Lens FAQ page.
If you are having any unexplained eye discomfort, watering, vision
changes or redness, remove your lenses immediately and consult your eye care professional before
wearing your lenses again. All information, articles, photos, images, logos, and content Copyright
Discount Contact Lenses 1996 - 2009.
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